Recoup vs ProfitWell Retain
ProfitWell Retain was a popular failed payment recovery tool that used algorithmic retries and targeted messaging. After ProfitWell was acquired by Paddle in 2022, Retain has been folded into Paddle's billing platform and is no longer available as a standalone product.
Pricing Comparison
ProfitWell Retain
- No longer available as a standalone product — absorbed into Paddle
- Requires migrating to Paddle's billing platform to access recovery features
- Enterprise-focused with pricing and contracts aimed at larger companies
- Uncertain product roadmap as Paddle integrates ProfitWell's tools
Recoup
- Independent, standalone product — not tied to any billing platform migration
- Works with your existing Stripe setup, no platform switch required
- Actively developed with a clear, focused product roadmap
- Available today at $19/month — no enterprise sales process
Feature Comparison
| Feature | Recoup | ProfitWell Retain |
|---|---|---|
| Automated dunning email sequences | ||
| One-click card update portal | ||
| Recovery revenue dashboard | ||
| Stripe-native (OAuth connect) | ||
| No code changes required | ||
| Flat-rate pricing | ||
| Works alongside Stripe retries | ||
| Pre-dunning card expiry alerts |
Key Differences
ProfitWell Retain was a strong product, but it no longer exists as a standalone tool. If you were using it or considering it, you would now need to migrate to Paddle's full billing platform — which is a massive undertaking for most Stripe-based SaaS companies. Recoup gives you the same core recovery capability (automated emails, card update links, recovery tracking) without requiring a billing platform migration.
Frequently Asked Questions
What happened to ProfitWell Retain?
ProfitWell was acquired by Paddle in 2022. Retain has been integrated into Paddle's billing platform and is no longer available as a standalone dunning tool. Companies that used Retain need to either migrate to Paddle or find an alternative like Recoup.
Do I need to switch from Stripe to use payment recovery?
Not with Recoup. Unlike ProfitWell Retain (now part of Paddle), Recoup connects directly to your existing Stripe account via OAuth. There is no billing platform migration required.
Is Recoup a good replacement for ProfitWell Retain?
Yes. Recoup provides automated dunning email sequences, one-click card update portals, and recovery dashboards — the same core features that made Retain popular — as an independent, Stripe-native tool starting at $19/month.
Switch to Recoup
Recover failed Stripe payments automatically. Connect in minutes, start recovering revenue today.